Your Privacy Matters: At , we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information in compliance with GDPR and other applicable data protection laws.
1. Introduction
SAS ("," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or use our services.
1.1 Data Controller
SAS, registered at 106 rue du Temple, 75003 Paris, France, is the data controller responsible for your personal data.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Identity Data: Name, username, date of birth
- Contact Data: Email address, billing address, shipping address, phone number
- Financial Data: Payment card details, bank account information (processed securely through third-party payment processors)
- Transaction Data: Details about purchases, orders, and payments
- Technical Data: IP address, browser type, operating system, device information
- Usage Data: Information about how you use our website and services
- Marketing Data: Your preferences for receiving marketing communications
2.2 Device Information
When you use a device with our software applications, we may collect:
- Device serial number and firmware version
- Application usage statistics (if you opt in)
- Error logs and diagnostic information
2.3 Information We Do NOT Collect
Important: does not collect, store, or have access to:
- Your private keys or recovery phrases
- Your cryptocurrency balances or transaction details
- Information about which cryptocurrencies you hold
This information remains exclusively on your device and under your control.
3. How We Collect Information
We collect information through:
- Direct Interactions: When you create an account, make a purchase, subscribe to newsletters, or contact customer support
- Automated Technologies: Through cookies and similar technologies when you visit our website
- Third Parties: From payment processors, analytics providers, and advertising networks
4. How We Use Your Information
4.1 Legal Bases for Processing
We process your personal data based on:
- Contract Performance: To fulfill our contractual obligations when you purchase products or services
- Legitimate Interests: To improve our products, prevent fraud, and maintain security
- Legal Compliance: To comply with legal obligations, such as tax and accounting requirements
- Consent: For marketing communications and optional data collection (which you can withdraw at any time)
4.2 Purposes of Processing
We use your information to:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Send important updates about your orders, products, or services
- Improve our products, services, and website functionality
- Detect and prevent fraud, security threats, and illegal activities
- Comply with legal obligations and enforce our terms
- Send marketing communications (with your consent)
- Conduct research and analysis to improve user experience
5. Data Sharing and Disclosure
5.1 Service Providers
We may share your information with trusted third-party service providers who assist us in:
- Payment processing
- Order fulfillment and shipping
- Customer support services
- Marketing and analytics
- IT services and security
These providers are contractually obligated to protect your data and use it only for the specified purposes.
5.2 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes or government requests
- Enforce our terms and conditions
- Protect our rights, property, or safety
- Prevent fraud or illegal activities
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
6. International Data Transfers
Your information may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as:
- European Commission approved Standard Contractual Clauses
- Adequacy decisions recognizing equivalent data protection standards
- Binding Corporate Rules
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Retention periods vary based on:
- The nature of the information
- Legal and regulatory requirements
- The purposes for which it was collected
After the retention period expires, we will securely delete or anonymize your personal data.
8. Your Rights Under GDPR
If you are located in the EEA or UK, you have the following rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data ("right to be forgotten")
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to processing based on legitimate interests or for marketing purposes
- Right to Withdraw Consent: Withdraw consent for processing at any time
- Right to Lodge a Complaint: File a complaint with your local data protection authority
To exercise these rights, contact us at privacy@company.com
9. Security Measures
We implement industry-standard security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure payment processing through PCI-DSS compliant providers
- Regular security audits and penetration testing
- Access controls and authentication mechanisms
- Employee training on data protection
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
10. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
- Posting the updated policy on our website
- Sending an email notification (for material changes)
- Updating the "Last Updated" date at the top of this policy
13. Contact Us
For questions about this Privacy Policy or to exercise your data rights, please contact us at:
SAS - Data Protection Officer
106 rue du Temple
75003 Paris, France
Email: privacy@company.com
DPO Email: dpo@company.com