Last Updated: December 17, 2025
Important: Please read these Terms and Conditions carefully before purchasing or using any products or services. By making a purchase, you agree to be bound by these terms.
These Sales Terms and Conditions ("Terms") govern the sale of hardware wallets and related products and services by SAS ("," "we," "us," or "our") to customers ("you" or "your").
SAS is a simplified joint-stock company registered in France with its registered office at 106 rue du Temple, 75003 Paris, France. Company registration number: 529 991 119 RCS Paris.
All orders are subject to acceptance by . We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
All prices are displayed in the currency selected at checkout and include applicable taxes unless otherwise stated. Prices are subject to change without notice. The price charged will be the price displayed at the time of order placement.
We accept the following payment methods:
Payment must be received in full before order processing begins.
Estimated delivery times vary by location and shipping method selected. Standard delivery typically takes 5-10 business days. Express shipping options may be available at checkout.
Shipping costs are calculated based on destination, package weight, and selected shipping method. Shipping costs will be clearly displayed before order confirmation.
Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays caused by the shipping carrier or customs processing.
You may return unopened and unused products within 14 days of receipt for a full refund, minus shipping costs. Products must be in their original packaging with all accessories and documentation included.
For security reasons, opened hardware wallets cannot be returned unless defective. Digital products and services are non-refundable once delivered or activated.
Refunds will be processed within 14 business days of receiving the returned product. Refunds will be issued to the original payment method used for purchase.
products are covered by a limited warranty against defects in materials and workmanship for a period of two (2) years from the date of purchase. This warranty does not cover damage caused by misuse, accidents, unauthorized modifications, or normal wear and tear.
To make a warranty claim, contact our customer support team with proof of purchase and a description of the defect. We may require return of the defective product for inspection.
All content, trademarks, service marks, trade names, and intellectual property displayed on our website or products are the property of SAS or their respective owners. Unauthorized use is strictly prohibited.
To the maximum extent permitted by law, shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or cryptocurrency assets, arising from the use or inability to use our products or services.
Our total liability for any claim arising from these Terms or your use of our products shall not exceed the amount paid by you for the product giving rise to the claim.
These Terms are governed by the laws of France. Any disputes arising from these Terms or your purchase shall be subject to the exclusive jurisdiction of the courts of Paris, France.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our products or services after changes constitutes acceptance of the modified Terms.
For questions about these Terms or your order, please contact us at:
SAS
106 rue du Temple
75003 Paris, France
Email: support@company.com